Terms and conditions of yoga and meditation classes and one-to-ones
1) To avoid disappointment, all classes and one-to-ones should be booked online in advance. However, you can drop in at your own risk (That is to say, please be aware that if you try to drop into a class or session, there may not be a space or availability for you to attend at that time ). If, for whatever reason, the website is down, you should consider messaging to secure your place.
2) We provide all equipment, but it’s completely fine if you want to bring your own. Please note that classes may fill up; booking via our online booking system is the best way to guarantee a space. The positioning or choosing your spot to practice during class is done on a first-come, first-serve basis. We do operate a 'my place' policy
Terms and conditions of one-to-one and group sessions
3) Classes must be paid for in advance or at class time. Any changes to class times or cancellations must be made THREE HOURS in advance of the start time of the class by logging in to your booking on the website; otherwise, we cannot issue a refund or the ability to reschedule your class or one-to-one session.
4) Please note that your instructor/mentor may have commitments straight after, so start and end times must be adhered to. If the client (you) is late for the class or one-to-one session, your instructor/mentor will welcome you and try to get you caught up with the class/session but reserves the right to ask you to leave the class at its scheduled finish time, without any proportionate refund. If there is a risk that you will disturb other class members, you may be asked to wait for a convenient time to join the class or be asked to skip the session altogether (typically if more than 25% of the time of the session has elapsed).
5) Class attendees are encouraged to take responsibility for ensuring that they use the WhatsApp broadcast group to be notified of class changes and timings. Please ask Mark or Susan for access to this after paying for your first class.
6) Cancellation and refund policy for sessions booked through marknicholls.org or www.bohoco.life website.
If your instructor/s or mentor cannot run the class due to illness, an emergency, or something outside of their control, they will notify all via the class WhatsApp broadcast group ( see point 5) . Please let us know at your first class if you do not have WhatsApp installed. In the unlikely event of the class being cancelled, we will automatically roll your credit onto the next class on the same day of the following week. Please let us know if you would like a refund here: mark@marknicholls.org. Please allow seven days for a refund to be processed.
7) Rights Of Admission + Conduct
In our sessions, we emphasise maintaining a peaceful and supportive environment. If any individual's behaviour disrupts this calm setting or negatively impacts others, we may have to consider asking them to leave, always respectfully and with understanding. Our commitment is to nurture an environment where inclusivity is paramount and actions of bullying, unreasonable behaviour or marginalisation are unequivocally unacceptable. We advocate for mutual respect and kindness, ensuring every participant feels acknowledged and secure.
** Susan and Mark consider it crucial that our gatherings are free from discrimination. This encompasses not only personal beliefs, faith, gender identity, sexual orientation, race, skin colour, ethnicity, disability, parental status, national background, skills, employment, or age (18 and above) but also extends to marital status, political beliefs, socioeconomic status, health status, physical appearance, or any other characteristic that could give rise to discrimination. We aim to create a welcoming space for all, where diversity is celebrated, and everyone can thrive without fear of judgment or exclusion.... from anyone
** Ensuring that every participant feels welcomed and valued, regardless of their experience level, abilities, or how long they've been part of our group, is vital to us. We are committed to treating everyone with equal courtesy, warmth, and respect. In turn, we encourage all members to extend the same kindness and regard to one another.
8) Health and Safety Policy
We prioritise the health and safety of all our participants. To ensure a safe and beneficial experience for everyone, we kindly ask you to adhere to the following health and safety policies:
Pregnancy: Individuals who are currently pregnant are advised to wait until after delivery to participate in our services due to the specific nature of the exercises and meditation practices involved.
Age Requirement for Yoga Sessions: Participants under the age of 18 are welcome to attend our yoga sessions, provided that:
•They remain within an immediate 2-metre proximity of their legal parent or guardian at all times during the session.
• They have obtained prior consent from the instructor.
• All participants in meditation class are required to be 18+
Serious Illnesses: Individuals with serious illnesses are requested not to participate in any of our services without express clearance from a healthcare professional. This is to ensure that our services do not adversely affect your health condition.
Booking Agreement
By booking any service with us, you affirm that you have read and agreed to our Health and Safety Policy. Expressly, you confirm that:
Your Well-being is Our Priority
We understand these guidelines may limit some individuals from participating in our services. We sincerely appreciate your understanding and cooperation in helping us maintain a safe environment for all. We are committed to offering alternative resources and support that can be safely accessed, taking into account the unique needs of every individual. Please feel free to reach out to us to discuss these options.
Thank You for Your Understanding
Your cooperation is invaluable in creating a safe and empowering space for everyone. We look forward to being a part of your journey to well-being and personal growth.
10) Disclaimer
For your convenience, please find our services disclaimer here.
Any questions?
Please don’t hesitate to contact mark@marknicholls.org or 07889912640
Copyright © 2023. Mark Nicholls • marknicholls.org - All Rights Reserved
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